The Camera can not be switched on normally.

a. The batteries may be out of power. Please change the batteries.

b. Make sure the batteries are correctly installed.

The camera is still powered on, but the LCD screen doesn't display.

If the camera stays idle for over one minute, the LCD screen will automatically shut down to save power. You can press any button except the power button to reactivate the display.

Can not take pictures or video clips when pressing the Record/Shutter button.

a. The storage media may be full. Please free some space from the SD/MMC card or the internal memory.

b. Check if the camera is recharging the flash strobe.

c. If you are using a SD card, check if the card is set to "protected".

d. If the LCD screen display "MEMORY ERROR" or "CARD ERROR" message, please set the camera to Setting mode and format the storage media.

I didn't delete the pictures and video clips, but can not find them in the memory.

a. Check if you take pictures and video clips and then insert a SD/MMC card. The camera will use the card as the main storage media and files previously stored in the internal memory will be inaccessible until the card is removed.

b. Check if yes, you can set the option to "All" or restart the camera to access other files.

I can not use the flash strobe.

If the battery life icon indicates, the flash strobe may be disabled due to insufficient voltage. Please change batteries immediately.

The pictures taken appear too blurred.

Please adjust the focus as appropriate.

The pictures or video clips taken appear too dark.

Make sure the environment of shooting or recording has adequate light. Or you may consider using flash strobe when taking pictures.

Noises occur when viewing images on the LCD screen or on the computer.

Check if the flicker setting matches the place you are staying.

I can not view the video clips on my computer.

Please install Direct X 8.0 or above and Windows Media 9.0 Codecs to solve this problem.

The driver installation failed.

a. Please remove the driver and other related programs. Follow the installation steps in the manual to reinstall the driver.

b. Make sure you install the driver before plugging in the USB cable.

The TV screen does not display after connecting the camera to the TV.

a. Check if the camera is correctly connected to the TV.

b. Make sure the TV system is correctly set in the camera settings.

A conflict with other installed camera or capture device occurred.

If you have any other camera or capture device installed in your computer, please completely remove the camera and its driver from the computer to avoid the conflict.